Shipping
How much will shipping cost?
We offer free shipping for orders over $170.
The standard shipping rate in Australia is based on weight of order, which ranges from $8.50 to $14.00.
Standard post price is displayed at the check out process.
Do you offer express post?
Yes. We do offer express post in Australia. The price does depend on weight of order, which can range from $10.50 to $22.00.
Express post price is displayed at the check out process.
Can I cancel or modify my order?
Unfortunately, once your order is confirmed, no changes or cancellations can be made.
If the postal address provided is incorrect, please email us at hello@picnicmantra.com.au and we will try our best to help resolve this for you.
For all orders that are returned due to an incorrect address, you will be charged a fee of the standard shipping price for repacking and postage.
How long does its take for my order to arrive?
Within Australia, the standard shipping for metropolitan areas, please allow 3 to 5 business days. For rural areas, please allow 4 to 7 business days.
Express Shipping for metropolitan areas, please allow 1 to 3 business days. For rural areas, please allow 3 to 5 business days.
When will my order be dispatched?
We know you are excited to receive your order. We try our hardest to dispatch within next business day where ever possible. Please allow up to 3 business days.
Once your parcel has been dispatched, you will be emailed the tracking information and updates on the progress of your delivery by our delivery partner, Sendle.
